Terms of Use

1. Operator and Scope

GloTVPanel operates GloTVPanel.com and is referred to in these Terms as “GloTVPanel,” “we,” “us” or “our.” These Terms apply to the website, subscription activation, reseller-panel access, credit delivery, trials and support communications.

A separate third-party application may be required to use a subscription. The GloTV application guide explains the supported portal-based setup options. These Terms do not replace the terms imposed by an app developer, device manufacturer, payment provider or other third party.

2. Eligibility

You must be at least 16 years old to use the service. If you are below the age of majority in your country or state, you must have any consent or legal authorization required by applicable law. You must also have the legal capacity to provide the information, make the payment and accept the obligations connected with your order.

You must provide accurate contact, device, application and activation information. We may refuse or cancel an order where information appears false, incomplete, fraudulent or connected to prohibited use.

3. Services Covered by These Terms

Depending on availability, GloTVPanel may provide:

• time-limited GloTV subscriptions;
• one or more purchased simultaneous connections;
• MAC-address activation for compatible portal applications and devices;
• limited trials;
• reseller-panel access and account credits; and
• reasonable setup and account support.

The description, duration, connection allowance and price confirmed at the time of an order form part of that order. A feature not included in the written order confirmation is not included merely because it appears in an older advertisement, screenshot or third-party post.

4. Orders, Delivery and Activation

Orders and payments are arranged through the official GloTVPanel contact page or an external payment provider. An order is accepted only after payment has been confirmed and we have received the correct information required for activation.

For MAC-based activation, you must send the MAC address displayed inside the compatible IPTV application or device portal settings. A router, Wi-Fi or Bluetooth MAC address may not work. Activation is normally completed within 24 hours after confirmed payment and receipt of the correct activation details. The 24-hour period does not begin while required information or payment confirmation is missing.

A subscription may be moved to another compatible device or registered MAC address only after support approves the change. Repeated or suspicious transfer requests may be refused to protect the account.

Subscriptions do not renew automatically. You must request and pay for a renewal before or after the current term expires. Expired access may stop without further notice.

5. Trials

Trials are limited to one per customer or device and remain subject to availability and approval. We may refuse repeat, automated, abusive or suspicious trial requests. A trial is provided for compatibility and service evaluation; it does not guarantee that every channel, title or feature will remain available during a later paid term.

6. Devices and Connection Limits

Your plan permits only the number of simultaneous connections purchased. Installing or entering account details on more devices does not increase that allowance. Playing more simultaneous streams than the purchased limit may interrupt access and may lead to suspension or termination.

You are responsible for a compatible device, supported application, stable internet connection and correct configuration. Internet-service fees, device costs and third-party application or licence fees are separate from the GloTV subscription.

Apple TV, iPhone and iPad users can review the GloTV setup guide for Apple devices before ordering to check the required app, MAC address and portal process.

7. Prices and Payments

Unless stated otherwise, prices are quoted in United States dollars. You are responsible for any exchange-rate difference, bank charge, transfer fee, tax or payment-provider fee associated with your chosen payment method.

Payments are processed outside the website through the method agreed during the order. Verify payment instructions through our official contact details before sending funds. We are not responsible for payments sent to an impersonator, incorrect account or unauthorized third party.

Prices may change for future purchases or renewals. A price change does not alter a paid and accepted order during its existing term unless both parties agree otherwise.

8. Refunds and Early Cancellation

Refund requests are reviewed individually and are not approved automatically. A request may be considered where an unresolved technical problem prevents activation or use after you have supplied correct details, followed reasonable troubleshooting instructions and allowed support an opportunity to investigate.

You must submit the request within 48 hours of activation. Include the order details, registered MAC address, device and application name, a description of the problem and any relevant error screenshot. Approval, partial approval or refusal depends on the verified circumstances.

Refunds are normally not available for:

• change of mind or failure to use the service;
• an incompatible device or application not approved before ordering;
• poor internet, Wi-Fi, routing or device performance;
• changes to individual channels, VOD titles, EPG or catch-up availability;
• third-party application fees or payment-provider charges;
• a suspension or termination caused by a breach of these Terms; or
• a request submitted more than 48 hours after activation.

You may ask to cancel before expiry, but unused subscription time is not automatically refundable. Early-cancellation requests are reviewed individually.

9. Reseller Panels and Credits

A reseller panel allows an approved reseller to create or extend customer subscriptions using the credits assigned to that panel. The current GloTV reseller-panel options describe the available tiers and minimum credit purchases. Panel features, credit consumption and available account durations may differ by panel level and may be updated for future purchases.

Once panel access or credits have been delivered, the transaction is final. Delivered credits are non-refundable, have no cash value and cannot be exchanged for a subscription or another product unless we expressly approve the change in writing.

Resellers are responsible for their customer communications, pricing, account records and lawful use of the panel. A reseller must not misrepresent an affiliation with GloTVPanel, circumvent credit rules, create fraudulent trials, exploit technical errors or provide access exceeding an account’s purchased connection limit.

10. Acceptable Use

You must not:

• share subscription access outside the purchased connection allowance;
• restream, rebroadcast, relay, capture or redistribute service output;
• resell access without an approved reseller panel or written authorization;
• attempt to bypass MAC binding, connection limits, security controls or credit rules;
• use stolen payment information or initiate a dishonest chargeback;
• interfere with the website, portal, accounts, support systems or other users;
• use automated requests, scraping or testing that burdens or probes our systems; or
• use the service in violation of applicable law or third-party rights.

You are responsible for determining whether your intended use and the content you access are permitted in your country or region.

11. Content, Features and Third-Party Availability

Channels, VOD titles, categories, programme-guide data, catch-up availability, stream quality and other features may be added, removed, renamed, reorganized or temporarily unavailable. A specific channel, title, event, language, resolution or feature is not guaranteed for the full subscription term unless it is expressly guaranteed in the written order confirmation.

Performance can be affected by the source stream, server demand, internet routing, your internet provider, local network, device and application. We do not guarantee uninterrupted, error-free or buffer-free playback on every connection or device.

IPTV players, app stores, device platforms, messaging services and payment services are operated by third parties. We do not control their availability, prices, licensing terms, updates or data practices. References to third-party products do not imply ownership or endorsement.

The GloTV content and feature review provides a general overview of channel categories, VOD, EPG and catch-up functions. It does not override the availability limitations stated in these Terms.

12. Support and Communications

Support may request the registered MAC address, device model, application name, error message, screenshot and approximate time of a problem. Never send an Apple ID password, device passcode, banking password or full payment-card credentials.

By placing an order or requesting support, you consent to receive service-related messages through the contact details you provide. You are responsible for keeping those details current. For account or activation assistance, use the GloTVPanel support contact page.

13. Suspension and Termination

We may restrict, suspend or terminate access where we reasonably identify fraud, chargeback abuse, account sharing, restreaming, rebroadcasting, unauthorized resale, system interference, repeated connection-limit violations or another material breach of these Terms. Access terminated for a breach is not refundable for the remaining term.

Where practical and appropriate, we may contact you to verify activity or correct a violation before termination. Immediate action may be taken where needed to protect users, credits, accounts, systems or third-party rights.

14. Website Content and Intellectual Property

The GloTVPanel website design, original written material, graphics and branding are protected by applicable intellectual-property laws. You may view and print website material for personal reference, but may not copy, republish, sell or present it as your own without permission.

Third-party names, logos, applications, channels and programmes remain the property of their respective owners. Their appearance on the website does not transfer any ownership to GloTVPanel or the user.

15. Disclaimers and Limitation of Liability

To the extent permitted by law, the website and services are supplied on an “as available” basis. We disclaim warranties not expressly stated in the written order confirmation, including implied warranties of merchantability, fitness for a particular purpose and uninterrupted availability.

To the extent permitted by law, GloTVPanel is not liable for indirect, incidental, special or consequential loss, loss of profit, loss of data, lost resale opportunity, third-party app charges, internet failure or device damage. Our total liability arising from a specific order will not exceed the amount you paid to GloTVPanel for that order.

Nothing in these Terms excludes a right or liability that cannot legally be excluded or limited under applicable consumer-protection law.

16. Responsibility for Your Conduct

To the extent permitted by law, you are responsible for losses, claims or reasonable costs arising from your unlawful use, unauthorized redistribution, fraudulent activity, violation of third-party rights or material breach of these Terms. This section does not make you responsible for conduct caused solely by GloTVPanel.

17. Changes to the Website, Services or Terms

We may update the website, future prices, available plans and these Terms. The effective date at the top identifies the current version. Material changes apply prospectively unless a change is required by law, security needs or abuse prevention. Continued use after an updated version takes effect means you accept the revised Terms.

18. Governing Law and Disputes

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law rules. Before filing a claim, you agree to contact us and allow a reasonable opportunity to resolve the dispute. Subject to any mandatory consumer right that applies to you, disputes will be submitted to courts with jurisdiction in New York.

19. General Terms

If a provision is found unenforceable, the remaining provisions continue in effect. A delay in enforcing a right does not waive it. You may not transfer an order or your rights under these Terms without our approval. These Terms and the written order confirmation form the agreement concerning the purchased service and replace earlier discussions about that order.

Our Privacy Policy explains how information submitted through the website, orders and support communications is handled.